The power of your peers
Nobody knows the BYU-Pathway experience better than our current students. They can empathize with your situation, provide you with guidance to become successful, and help you find and use resources you didn’t even know existed.
Each of our nearly 500 mentors are united in their belief that as followers of Jesus Christ we are meant to support one another and encourage each other’s success, creating a stronger community and network.
Your mentor is...
- A designated support agent for all questions
- A resource for finding inspiration and new opportunities
- A guide for helping smooth your transition
- A friend who will help you set goals and stay motivated
I almost dropped out of school this year. But after a conversation with my mentor, I changed my mind. They are someone who is by your side to support you and cheer for your success.
Alexandra Maria Rodrigues Cardoso
Brazil
You are not alone
Help is within reach
We understand. Becoming a student, on top of your other demands, is not easy. But, you are never alone. Mentors come from a variety of backgrounds and they know what it’s like to take on this new journey. Ultimately, they’re here to help you succeed.
Contacting your mentor
- Sign in to the BYU-Pathway portal
- Click the “Need Help?” button in the bottom right within the portal
- Click “Contact Support” in the menu
Common Questions
What is a mentor?
A BYU-Pathway mentor is a student’s designated support agent. Mentors are BYU-Pathway students themselves, which helps them share a deep understanding of the student experience. Students in the same gathering group are often supported by the same mentor.
What can my mentor help with?
Mentors are trained to help with general questions about your courses, registration, advising, online degree application, technical issues, and more. They can also provide mentorship as you progress along your educational journey.
Please contact your instructor with specific questions about course assignments, and contact your service missionary(ies) with questions about your gathering.
Please contact your instructor with specific questions about course assignments, and contact your service missionary(ies) with questions about your gathering.
Do all students have mentors?
Enrolled students
Every enrolled BYU-Pathway student is assigned a mentor, including students actively participating in PathwayConnect and online degree programs from BYU-Idaho and Ensign College, serviced by BYU-Pathway.
Not-enrolled students
Students who have never enrolled or who were previously enrolled in courses will not have an assigned mentor yet. These students should contactBYU-Pathway Support for help.
Every enrolled BYU-Pathway student is assigned a mentor, including students actively participating in PathwayConnect and online degree programs from BYU-Idaho and Ensign College, serviced by BYU-Pathway.
Not-enrolled students
Students who have never enrolled or who were previously enrolled in courses will not have an assigned mentor yet. These students should contact
How do I contact my assigned mentor?
You can find the name and contact information of your assigned mentor in three easy steps:
At the beginning of each term, mentors will also introduce themselves to their assigned students. You can share your preferred contact method with your mentor for future communication.
- Sign in to the BYU-Pathway portal
- Click the “Need Help?” button in the bottom right within the portal
- Click “Contact Support” in the menu
At the beginning of each term, mentors will also introduce themselves to their assigned students. You can share your preferred contact method with your mentor for future communication.
What if my mentor doesn’t respond?
Please give your peer mentor 24 hours to respond to your question. If you do not hear back, log in to your BYU-Pathway Portal and submit a concern using the “Mentor Problem?” card under “Resources.”
I encourage you to use and talk to your mentor because they are eager to help. I promise you their one goal is to help you succeed.
Sulieti Tau'ataina
Peer Mentor from Tonga